Zergotech

Legal Disclaimer

GENERAL COMMUNICATIONS

General Communications refers to: any information located on www.zergotech.com, other product information including instruction manuals, general ergonomic advice, and general user feedback, and any communications between our customers and Zergotech via email, phone conversations, or other media. General Communications contain general ergonomic information and should not be relied upon as medical advice. General Communication is provided without any representations or warranties, express or implied. You must not rely on our General Communications as an alternative to medical advice from your doctor or other professional healthcare provider. If you have specific questions about any medical matter, or are suffering from any medical condition, you should consult your doctor or other healthcare provider.


OUR PRODUCTS ARE NOT MEDICAL DEVICES

Our products refers to any products for sale on our website, or other avenues of purchase, for example, authorised resellers of our official products. Our products are not registered medical devices. The use of our products should be considered therapeutic. 
Our products are intended to be used on common desktops which have been configured at optimal ergonomic positions. Consult your doctor or registered ergonomic specialist for advice on what constitutes an optimal ergonomic position for you.  On average, our products are found to prevent, relieve, and improve computer related hand and wrist pain, and improve seated posture. However, given the many varied and complex set of factors that are believed to cause computer related injury, each unique to any person, there is no guarantee or warranty that our products will be effective for any individual at preventing, relieving, or improving any pain, posture, or computer related injury.


INTELLECTUAL PROPERTY

The Zergotech Freedom and associated palm sliders are protected under Australian pending patent (2019901121), and International patent application (PCT/AU2020-050326)
The Zergotech Freedom is design registered under Australian design registration (201911884), with other design registrations pending worldwide.


TRADEMARKS AND COPYRIGHT

"Zergo", "Zergotech", "Freedom", and "KeyKortex", are trademarks of Zergotech Pty Ltd. 
All material on this website including graphics and content is copyright of Zergotech Pty Ltd and may not be reproduced without prior permission and credits.

OTHER LEGAL CONSIDERATIONS

Zergo Tech Pty Ltd is a registered company in Australia, with ACN (628856548). It is governed under New South Wales law.
Limited Liability - Under no circumstances will Zergotech Pty Ltd be held responsible for any injury, directly or indirectly, arising out of the use of our products.



Compliance Certifications

Electronic compliance

The Zergotech Freedom is in compliance with the below directives and standards:

EUROPE  -  2014/30/EU Electromagnetic Compatibility (EMC) Directive (Europe)
      o EN 55032 Emissions
      o EN 55024 Immunity
      o 2011/65/EU and 2015/863/EU - Restriction of the use of certain hazardous substances (RoHS) Directive. 

AUSTRALIA AND NEW ZEALAND  -  RCM - Radio-communications (Electromagnetic Compatibility) 
      o 2017 AS/NZS CISPR 32. 

UNITED STATES   -   FCC Part 15 - Unintentional Radiators, SDoC method. 
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 

CANADA  -  ISED  -  ICES 003 Unintentional Radiators 


Privacy Policy

Zergotech Pty Ltd PRIVACY POLICY


--- WE RESPECT YOUR PRICACY ---


This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website www.zergotech.com . 


The information you provide us is governed under the  Australian Data Protection Act (1988), and complies with the General Data Protection Regulation (GDPR) (EU) 2016/679.


--- YOUR RIGHTS TO PRIVACY ---------------------------------------------------------

At any time, you may request for your personal information to be completely removed from our database.

You have the choice to restrict the collection or use of your personal information. 

You may request details of the personal information that we hold about you. 

If you believe that any information we hold about you is inaccurate, we will take steps to correct this information.

If you believe we have breached privacy laws, please contact us to rectify the issues.

You may request to be unsubscribed from our communications emails.


--- USE OF YOUR PERSONAL INFORMATION ON ZERGOTECH.COM ----------

Personal informatio

We may collect personal information about you. This information includes details required to perform transactions with you, your activity on our website, and general e-commerce data to assist with administration, analytics, marketing, communications and general processing. 


Disclosure of personal information to third parties 

Zergotech may disclose your information to third parties that support the infrastructure required to process transactions and improve the performance of our website.


www.zergotech.com uses Shopify as our e-commerce platform. This requires the disclosure of your personal information to Shopify to process your transactions made on our website. Shopify may then provide this information to other third parties, including financial institutions (for example, Paypal) to finalize the processing of your transactions.


www.zergotech.com uses Google Analytics and Facebook Pixel to monitor user activity on our website. This does not collect direct personal information about you (name, address, financial information), but may collect information about your geo-location, pages visited, duration, and other performance metrics.


To assist with the above activities, your information may be processed outside of Australia. By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws. 

 

We do not use cookies. We do not store financial information. We do not sell or distribute personal information.

With the exception of providing your information to the platforms that support our website and enable transactions, we will never provide your information to any unrelated external third party or marketing agency, under any circumstance.


Storage and security 

We are committed to ensuring that the personal information we collect is secure. Your personal information is stored with Shopify which has the strongest security and reliability measures.


Links to other websites 

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. 



--- OTHER OPTIONS ----------------------------------------------------------------------

Still concerned about online transactions? We have other options

We are able to cater to customers who are not comfortable transacting online through our website. We can arrange for a direct deposit transfer to our business banking account, and upon receipt of payment (which may take a few extra days), Zergotech will ship your purchase directly to you. Using this avenue means no information will pass through our website and hence not pass through Shopify, Google Analytics, and other third parties that support the infrastructure of our website. You may still need to provide your name and address to allow shipping to your destination. We are also able to arrange a local pick up for Sydney customers from our warehouse, and for Australian customers, you are able to walk into your closest reseller and purchase our products over the counter.


For any questions or notices, please contact us at admin@zergotech.com